Tag: ERP Project Management

  • ERP Utilization Series: Business Value Realization

    ERP Utilization Series: Business Value Realization

    Implementing a Cloud ERP solution does not guarantee business value, regardless of the Cloud ERP provider (vendor).  There are countless examples of customers that have not experienced the expected business value articulated in the sales cycle.  Why is this?  Naturally, when things go wrong every stakeholder will point the finger at each other.  As each…

  • Customers – Insist on an ERP Knowledge Transfer Plan

    Customers – Insist on an ERP Knowledge Transfer Plan

    What Gets Tracked and Measured Gets Done How do you measure knowledge transfer?  Customers – have you ever received a report or completed checklist that demonstrated the Implementation Partner conducted knowledge transfer?   Knowledge transfer is a process, not just a milestone task on a project plan.  Consider the following illustration to identify the importance of…