Category: Utilization
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ERP and KPIs
Practical guidance regarding KPIs and the role ERP plays in supporting KPI management.
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ERP Utilization Series: Measuring User Adoption and Engagement
It is generally accepted that user adoption and user engagement are key critical success factors for ERP business value realization. However, a majority of ERP implementations take a cursory approach where a qualitative method was utilized for measuring user adoption and user engagement. A qualitative approach focuses on data that is subjective, interpretive and exploratory. …
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ERP Utilization Series: Business Value Realization
Implementing a Cloud ERP solution does not guarantee business value, regardless of the Cloud ERP provider (vendor). There are countless examples of customers that have not experienced the expected business value articulated in the sales cycle. Why is this? Naturally, when things go wrong every stakeholder will point the finger at each other. As each…
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ERP Utilization Series: Minimize Stabilization Phase
Transitioning from an on-premise ERP system to a new cloud ERP service will result in a short-term reduction in ERP user efficiency. This is less of a theoretical discussion but a practical reality that we need to manage. There is never enough hands-on training or testing because we live in a reality of resource constraints. …
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BPR, BPM and ERP
I had a customer ask me about the relationship between BPM and ERP. Does ERP implement BPM or do you need to have BPM before ERP? Is an ERP implementation a BPR project? Who’s on first? As the ERP industry evolves it has become evident that additional disciplines like Business Process Management (BPM) and Business…
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IT Should Move Up the ERP Value Chain
A key challenge in my role as an IT ERP Director was to maximize business value with a shrinking budget. It was quite an education for a person with the majority of his experience in Tier I ERP Consulting. There are many options competing against IT organizations in providing ERP services (SaaS, Cloud, Off-shore and…
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ERP Application Strategy Roadmap for Maximizing Long-Term ROI
You have just implemented your ERP solution – congratulations! Now what? Will your ERP experience become an endless cycle of applying maintenance patches and upgrades? Many customers only realize a fraction of the business value that ERP can provide. Too often customers rely on their ERP vendor to provide the long-term vision and strategy for…
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Conducting ERP Assessment to Maximize ERP ROI
If you are considering moving to the cloud, one of the steps to take is understanding where you are at today with your ERP solution.
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ERP Makes for an Expensive Custom Solution
The Allure of Technology Think of the possibilities! Rapid delivery of new functionality! Reduce development cost by quickly deploying prebuilt solutions! If the software does not meet your needs then use the delivered, user-friendly development tools to customize the ERP software. We have the technology to make your business more flexible and adaptable. Most customers…