We follow these principles:
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An ERP implementation is the implementation of a business solution.
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A business solution is composed of people, business processes, and technology. People are the most important component of a business solution.
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The implementation of a business solution requires multiple methodologies to be employed (project management, software development, organizational change management, business process management, quality management). One methodology cannot effectively cover all the required disciplines.
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Technology alone does not mature a business model.
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Decisions – not documents – move implementations forward.
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Our key objective is to assure customer success through early and continuous delivery of value-add business solutions.
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Welcome differentiated business requirements, even late in the implementation cycle. Rapid, iterative processes take advantage of change for the customer’s competitive advantage.
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Competitive advantage only comes from revenue-generating business processes.
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Customers must adapt their expectations of how software supports business to effectively leverage ERP.
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Proactively eliminate non-value-add business requirements from the requirements management process.
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Maximizing delivered “Out-Of-The-Box” ERP functionality is key to Return On Investment. ERP makes for an expensive custom solution.
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Knowledge transfer is the greatest value an implementation partner can provide to a customer. A knowledge transfer process should be formally defined and measured.
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Implementation partners should enable customers to lead during the implementation by employing a progressive leadership style.
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The only viable solution is a managable solution.
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Better to learn DURING the implementation rather than AFTER the implementation.
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