Tag: erp problems
-

ERP SI Partner Selection Series: The Process—and the Players—Must Change
As we enter the fourth decade of ERP software, one thing remains disappointingly consistent: the success rate of ERP implementations has not significantly improved. While we’ve learned valuable lessons—like the shift from traditional requirements-driven to solution-driven approaches, and the critical role of Organizational Change Management (OCM)—many ERP programs still fall short of delivering business value.…
-

The Next Evolution of ERP: Adaptive ERP
With the initial release of ERP, one of the key “game changers” was the ability of business users to access data and generates reports without direct IT involvement. This empowerment of the business user had a significant impact on business agility. Today, we continue to see ERP vendors focus on providing business-friendly tools for reporting…
-

Creating a Flexible and Adaptable ERP Solution
Every customer I assisted in their ERP implementation wanted an ERP solution that would be flexible and adaptable. One of the key challenges and disappointments customers have with ERP are around flexibility and adaptability. We also need to address the common misinterpretations associated with the concepts of a flexible and adaptable ERP solution. Referring back to…
-

Customers – Insist on an ERP Knowledge Transfer Plan
What Gets Tracked and Measured Gets Done How do you measure knowledge transfer? Customers – have you ever received a report or completed checklist that demonstrated the Implementation Partner conducted knowledge transfer? Knowledge transfer is a process, not just a milestone task on a project plan. Consider the following illustration to identify the importance of…
-

Business Leads and Technology Supports
There is a misconception in the ERP market that says technology is the key enabler to business maturity. In a previous blog (ERP is Only Part of a Business Solution) I discussed the supporting role ERP plays in a business solution. Business processes and people have a far greater influence on business process maturity and business results. …
-

Get it wrong the first time! The case for ERP iterations.
We have all heard the phrase “Get right the first time” used as part of an effort to reduce costs and accelerate implementations. Unfortunately, many have interpreted this to mean doing an activity once. We attempt to run ERP implementations as a production process. Good production processes deliver the anticipated result (a known result), for…

