Tag: Knowledge Transfer

  • Customers – Insist on an ERP Knowledge Transfer Plan

    Customers – Insist on an ERP Knowledge Transfer Plan

    What Gets Tracked and Measured Gets Done How do you measure knowledge transfer?  Customers – have you ever received a report or completed checklist that demonstrated the Implementation Partner conducted knowledge transfer?   Knowledge transfer is a process, not just a milestone task on a project plan.  Consider the following illustration to identify the importance of…