Tag: setting expectations
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ERP Project 101: Challenging ERP Requirements
I am not arrogant enough to believe that ERP software vendors are the guardians of best practices. Nor do I blindly subscribe to the notion that the customer is always right. What I do know and believe is that a good implementation partner will balance customer needs and wants with the fundamental value proposition of…
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Best approach for gathering ERP requirements
How You Gather Requirements Sends a Message! Let’s us go through an analogy together. You are the customer and I am the consultant working with you to develop some software changes for your packaged software. As the consultant I can take two approaches for gathering requirements: Option #1: “What would you like?” An open-ended question…