Category: 101
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Brainteaser: When does ERP requirements management start?
Recently I created a poll on LinkedIn asking the following question: Yes, I am disappointed with the # of responses, yet I have high respect for the respondents. Thanks to all for the feedback! First, I will start with the textbook answer that stakeholder management is the first step in requirements management. Good job my friend, Lauren! I’ve…
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Integration Trumps Functionality for Enterprise ERP
Many ERP integration cost analyses only focus on a small area and do not calculate the true cost of ownership. The purpose of this article is to elaborate on the Total Cost of Ownership (TCO) for integrating multiple ERP systems.
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ERP Utilization Series: Business Value Realization
Implementing a Cloud ERP solution does not guarantee business value, regardless of the Cloud ERP provider (vendor). There are countless examples of customers that have not experienced the expected business value articulated in the sales cycle. Why is this? Naturally, when things go wrong every stakeholder will point the finger at each other. As each…
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ERP Utilization Series: Minimize Stabilization Phase
Transitioning from an on-premise ERP system to a new cloud ERP service will result in a short-term reduction in ERP user efficiency. This is less of a theoretical discussion but a practical reality that we need to manage. There is never enough hands-on training or testing because we live in a reality of resource constraints. …
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ERP Project 101: Challenging ERP Requirements
I am not arrogant enough to believe that ERP software vendors are the guardians of best practices. Nor do I blindly subscribe to the notion that the customer is always right. What I do know and believe is that a good implementation partner will balance customer needs and wants with the fundamental value proposition of…
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ERP Project 101: Organizational Fit Gap
I think we can all agree that organizational fit is a key consideration for successful ERP selections and implementations. However, mention the phase “fit/gap” or “gap analysis” and most people will fixate on the ERP software. There are several examples of functional/software fit-gap templates/activities but very few organizational fit-gap templates/guides. The goal of this blog…
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Troubleshooting ERP Projects
During my career in ERP consulting I had several opportunities to be involved in deployment of emerging ERP products and services. As with any innovation rollout there are challenges to overcome and I had to learn how to quickly triage ERP projects for success. Troubleshooting an ERP project is more than just performing an assessment…
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ERP SaaS 101: Services Trump Software
How many ERP SaaS offerings are in the market today? The number depends on who you ask but it is a fair statement to say that all Tier I and the majority of Tier II ERP vendors have a SaaS offering. A majority of the market and many ERP analysts still take an on-premise approach…
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ERP Project 101: Deployment vs Requirements Gathering
Customers, System implementers and ERP vendors are always looking for ways to accelerate ERP implementations. One popular approach is to take a phased deployment approach based upon criteria such as location, ERP module or feature set. Requirements are gathered, validated, and tested based upon a limited scope. Unfortunately, many ERP projects utilizing this approach result…