Tag: Cloud ERP
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Podcast: ERP Organizational Change Success
Dr. Jack G. Nestell and I discuss some key influences on ERP organizational change success for implementation success.
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ERP Utilization Series: Measuring User Adoption and Engagement
It is generally accepted that user adoption and user engagement are key critical success factors for ERP business value realization. However, a majority of ERP implementations take a cursory approach where a qualitative method was utilized for measuring user adoption and user engagement. A qualitative approach focuses on data that is subjective, interpretive and exploratory. …
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ERP Utilization Series: Business Value Realization
Implementing a Cloud ERP solution does not guarantee business value, regardless of the Cloud ERP provider (vendor). There are countless examples of customers that have not experienced the expected business value articulated in the sales cycle. Why is this? Naturally, when things go wrong every stakeholder will point the finger at each other. As each…
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Disrupting the ERP Cloud market with Business Value Realization Pricing
Gartner estimates that companies are achieving only 43% of their technology investments’ full potential value. Should ERP contracts be based on realized business value versus list price?
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ERP Utilization Series: Minimize Stabilization Phase
Transitioning from an on-premise ERP system to a new cloud ERP service will result in a short-term reduction in ERP user efficiency. This is less of a theoretical discussion but a practical reality that we need to manage. There is never enough hands-on training or testing because we live in a reality of resource constraints. …
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Using AI/ML to create a Customer-specific ERP Business Process Maturity Model
In this post, I will define a case study where my utilization model is applied for a customer. A key point to be made here is that the health and effectiveness of the business process is directly related to the performance and utilization of ERP features that support the business process. Case Study – Procurement…
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Using AI/ML to predict ERP Utilization
There are not many methods on how to maximize ERP utilization. There are approaches that do a commendable effort in identifying some of the factors that influence ERP utilization. What is lacking are predictability, repeatability and harmony across the key components of a business solution. In my 25 years of ERP consulting experience, I have…
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ERP Project 101: Challenging ERP Requirements
I am not arrogant enough to believe that ERP software vendors are the guardians of best practices. Nor do I blindly subscribe to the notion that the customer is always right. What I do know and believe is that a good implementation partner will balance customer needs and wants with the fundamental value proposition of…
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ERP Project 101: Organizational Fit Gap
I think we can all agree that organizational fit is a key consideration for successful ERP selections and implementations. However, mention the phase “fit/gap” or “gap analysis” and most people will fixate on the ERP software. There are several examples of functional/software fit-gap templates/activities but very few organizational fit-gap templates/guides. The goal of this blog…
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SaaS ERP is not a push button solution
SaaS ERP is the latest effort in the ERP industry to provide a rapid, cost-effective solution for customers who want an enterprise solution. A SaaS deployment model does provide the potential for greater value realization; however, the value proposition is dependent upon appropriate expectations and implementation approach. The purpose of the following article is to…