Tag: ERP
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Using AI to evaluate ERP AI
Could AI itself help evaluate ERP AI—without adding more risk? What started as a Proof of Concept has now matured into an AI-Centric evaluation model. By blending customer-defined priorities with AI-enabled research, the model delivers rankings that are more relevant, transparent, and defensible than traditional methods
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ERP SI Partner Selection Series: Focus on the SI
ERP outcomes often depend on the SI partner more than the software itself. A smarter, more disciplined selection process can cut total implementation costs by 20–40%. In part two of my four-part series, I go beyond the broken status quo to reveal 40+ critical evaluation points every customer should use when assessing their SI shortlist—because…
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ERP SI Partner Selection Series: The Process—and the Players—Must Change
As we enter the fourth decade of ERP software, one thing remains disappointingly consistent: the success rate of ERP implementations has not significantly improved. While we’ve learned valuable lessons—like the shift from traditional requirements-driven to solution-driven approaches, and the critical role of Organizational Change Management (OCM)—many ERP programs still fall short of delivering business value.…
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The Untapped Human Potential in ERP Projects
This is the paradox we face: People are capable of boundless thinking — yet structure often conditions them to operate within bounds. It’s not a failure of skill. It’s a failure of perspective — often reinforced by the organizational structure around them. Roles are siloed. Success is measured locally. Incentives rarely reward cross-functional thinking.
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Podcast: ERP Organizational Change Success
Dr. Jack G. Nestell and I discuss some key influences on ERP organizational change success for implementation success.
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ERP Value Hypothesis
Value stories and value hypothesis are the latest marketing trend that ERP vendors are using to persuade customers. These tactics are not inherently wrong, however the customer needs to use the same discipline in selecting the right ERP vendor.
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ERP and KPIs
Practical guidance regarding KPIs and the role ERP plays in supporting KPI management.
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Using AI/ML to Build Customer-specific ERP Roadmaps
The largest portion of ERP costs remains implementation costs. AI/ML guidance is a leading practice that can reduce implementation costs.
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ERP Utilization Series: Business Value Realization
Implementing a Cloud ERP solution does not guarantee business value, regardless of the Cloud ERP provider (vendor). There are countless examples of customers that have not experienced the expected business value articulated in the sales cycle. Why is this? Naturally, when things go wrong every stakeholder will point the finger at each other. As each…
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ERP Utilization Series: Minimize Stabilization Phase
Transitioning from an on-premise ERP system to a new cloud ERP service will result in a short-term reduction in ERP user efficiency. This is less of a theoretical discussion but a practical reality that we need to manage. There is never enough hands-on training or testing because we live in a reality of resource constraints. …